Can I book for someone else?

Yes. You can book for someone else by entering their details at checkout instead of your own.

Do I need to print my booking confirmation?

Usually no. A digital copy on your phone is accepted, but check your operator’s requirements in the booking confirmation.

Can I make a group booking?

Yes, you can make a group booking. Deal tickets are limited, so larger groups may need to combine discounted tickets with standard-price seats.

Can I pay a deposit or do I need to pay in full?

BookMe requires full payment at the time of booking. Deposits are not accepted.

What payment methods do you accept?

BookMe accepts major credit and debit cards for secure payments.

Are there any booking fees?

No. The price shown on BookMe is the final price you pay, with no hidden booking fees.

Is my payment secure?

Yes. All payments are processed through trusted providers and protected with SSL encryption.

How do I know if my booking is refundable?

Check your booking confirmation. Each operator sets their own refund and cancellation policy, which is listed in your confirmation details.

What happens if bad weather cancels my tour?

If bad weather causes a cancellation, operators usually offer either a free reschedule or a full refund.

Can I change the name on a booking?

Some operators allow name changes. You must contact the operator directly to confirm.

Can I change my travel date?

Yes, if the tour operator allows date changes and you provide enough notice.

How do I change my date of travel?

Contact the tour operator directly. Their details are in your booking confirmation, and they will confirm if a new date is possible.

How often are new deals added?

New deals are added daily in real time by operators, so availability and prices can change quickly.

Do prices change depending on the day or time?

Yes. Operators upload deals to fill spare seats during quieter times or for last-minute availability, so prices can vary.

What makes BookMe different from other booking sites?

BookMe is different because deals are uploaded directly by local operators, not resellers. This means genuine discounts straight from the source.

Do I need an account to book?

Yes. You need a free BookMe account to make and manage bookings, cancellations, and refunds.

Is BookMe Australia a trusted website?

Yes. BookMe is a trusted platform where official operators manage their own listings, prices, and availability.

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Bookme Review

3 Hour Deluxe Single or Double Kayak Hire - Sydney Harbour Kayaks

Posted by Jacob Capablanca from Australia on2 Jan 2022

arrow_back 3 Hour Deluxe Single or Double Kayak Hire - Sydney Harbour Kayaks

Jacob Capablanca said... I wanted to surprise my girlfriend on New Years day - which also happens to be her birthday - on a secluded getaway after a tough 2021. I purchased 2 tickets via the Bookme website for the both of us & drove across Sydney only to find that the shop was closed. A few minutes after arriving I got a blunt email from Shannon (one of their staff) telling me that they’re closed, they’re open the next day & I need to sort the refund out through Bookme… that’s it… no details on how to do so or any apology. After speaking with the speedy Bookme staff, I found that it’s Sydney Harbour Kayak’s responsibility to update their availabilities on the booking website (which in this case they failed to do). I mean, I’ll (probably) get the money back but the stress it caused from having to reschedule plans was unnecessary. And the lack of service made it even more frustrating. No personal digs, I just think there needs to be an updated, reliable booking system.