Lara V said... We left the dock after 11am and arrived after 12pm. I was told on check in to approach the adventure hut upon arrival to the island to secure a 4pm return trip. On arrival, I did the same and was greeted by a worker who I can only describe as rude saying “that’s not how it works” and that she was sure there wasn’t any room on the 4pm boat back to cairns. Another worker said he had just taken people off the 4pm boat and had put them on the 2pm boat which meant there was room on the 4pm boat.. the female worker dismissed. After numerous attempts to secure a 4pm boarding time back to cairns, we were told that they could not guarantee us a spot on the 4pm boat. We ended up having to board a 1:50pm boat back to cairns which had a significantly larger amount of people boarded (meaning there would have been room on the 4pm boat) meaning we had just over an hour on the island... we rushed in a hike up to the summit (definitely worth it) but had no time for a snorkel, swim or to see one of the best beaches in Australia. The island itself is gorgeous and the whole experience had a lot of potential to be a beautiful, unrushed dat out but definitely was a huge disappointment and we felt robbed of our money.
Copyright © 2024 Bookme Limited.
Your message has been sent to and you should hear from them shortly.
Create your Bookme account and start keeping track of your bookings and favourite deals.
Sign UpOr with your existing Bookme login