Cameron Chalcraft said... Booked a trip for two. Girlfriend fell ill overnight which wasn’t in the plan. Company policy is to not allow rescheduling inside 48 hour window of trip. Instead they take your money and wish your girlfriend gets better and ride of into the sun set. Perhaps consider that sometimes godly interventions may prevent you partaking in a trip and rather than just taking the money, actually offer some flexibility if available to allow customers to move booking in unforeseen circumstances........
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