Can I book for someone else?

Yes. You can book for someone else by entering their details at checkout instead of your own.

Do I need to print my booking confirmation?

Usually no. A digital copy on your phone is accepted, but check your operator’s requirements in the booking confirmation.

Can I make a group booking?

Yes, you can make a group booking. Deal tickets are limited, so larger groups may need to combine discounted tickets with standard-price seats.

Can I pay a deposit or do I need to pay in full?

BookMe requires full payment at the time of booking. Deposits are not accepted.

What payment methods do you accept?

BookMe accepts major credit and debit cards for secure payments.

Are there any booking fees?

No. The price shown on BookMe is the final price you pay, with no hidden booking fees.

Is my payment secure?

Yes. All payments are processed through trusted providers and protected with SSL encryption.

How do I know if my booking is refundable?

Check your booking confirmation. Each operator sets their own refund and cancellation policy, which is listed in your confirmation details.

What happens if bad weather cancels my tour?

If bad weather causes a cancellation, operators usually offer either a free reschedule or a full refund.

Can I change the name on a booking?

Some operators allow name changes. You must contact the operator directly to confirm.

Can I change my travel date?

Yes, if the tour operator allows date changes and you provide enough notice.

How do I change my date of travel?

Contact the tour operator directly. Their details are in your booking confirmation, and they will confirm if a new date is possible.

How often are new deals added?

New deals are added daily in real time by operators, so availability and prices can change quickly.

Do prices change depending on the day or time?

Yes. Operators upload deals to fill spare seats during quieter times or for last-minute availability, so prices can vary.

What makes BookMe different from other booking sites?

BookMe is different because deals are uploaded directly by local operators, not resellers. This means genuine discounts straight from the source.

Do I need an account to book?

Yes. You need a free BookMe account to make and manage bookings, cancellations, and refunds.

Is BookMe Australia a trusted website?

Yes. BookMe is a trusted platform where official operators manage their own listings, prices, and availability.

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chevron_leftSunlover Reef Cruises - Reef Pontoon and Fitzroy ...

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Bookme Review

Sunlover Reef Cruises - Reef Pontoon and Fitzroy Island Full Day Tour

Posted by anuragmmehta from India on10 Jun 2026

arrow_back Sunlover Reef Cruises - Reef Pontoon and Fitzroy Island Full Day Tour

anuragmmehta said... We were very excited to be there since the time we did booking on BOOKMe. The process of booking was flawless. Most informative and easy. The check in was also quick and comfortable. We boarded the catamaran and initial 15 mins of journey were wonderful. But what started after that was least expected. The sea got really rough as we moved more and more in towards the pontoon. There were huge waves crashing and the catamaran was moving dreadfully up and down. Nearly every passenger except a few on board were sea sick. The crew tried to help as much as they could but the scene was bad. The operators could have checked the weather and cancelled the trip, they should have been aware of the situation in the ocean. This much was not enough, once on pontoon , the place was too windy for any one to do anything. the entire pontoon which other wise should be stable was moving. People had to manage to stand on their feet forget watching the sea life or the reef. Some how few managed to do the activities they had paid for but as the sea was rough the overall time on the pontoon was reduced and everything had to be done in rush. The journey too and fro to the Pontoon was around 3-4 hours and we were on Pontoon for 1.5 hours. We were given only 10 minutes to do snorkelling. Imagine paying so much travelling so much for a 10 minute thing. The food which was to be served on the Pontoon was moved to the Island that to because of the weather. Overall the entire experience was not pleasant. Also we got to know that there was another boat scheduled to come to the Pontoon once we left , so in order to not create rush over there they moved us out. Not professional at all for the operators. The Reef is beautiful place to visit and requires time and calm sea. If its done in rush and unpleasant weather its no fun. This aspect should be considered by the operators. Donot go by the photos and videos shown. They are all edited. The place in real is not as seen in photos. It can be very rough at times. Do consider this and travel. Leaving the above reef , marine life, corals, etc are beautiful. Definitely a must visit