Bookme Review

Ultimate Blue Mountains Tour inc Scenic World, Lunch, Waterfalls, Harbour Ferry, Zoo + Koala Photo

Posted by Jessie from New Zealand on24 Apr 2026
Jessie said... I’m quite disappointed with my experience on this day tour. The booking clearly stated that lunch was included, and I also received confirmation from Bookme confirming this. However, during the tour, no lunch was provided, and I had to pay for my own meal out of pocket. On top of that, the tour operator claimed they did not receive my booking at all, which put me and my partner in an awkward position as we were treated like extra participants rather than confirmed guests. This caused unnecessary stress at the start of the tour. What made things worse was the lack of communication. I tried contacting the tour operator beforehand via email and phone, but was unable to reach anyone, so there was no way to clarify the situation in advance. Overall, the experience felt disorganized and poorly managed. While the tour itself may have been okay, the booking and communication issues, along with the missing inclusions, significantly affected our experience. I hope the company improves their coordination with booking platforms and ensures accurate delivery of what is advertised.
Great snorkelling Great snorkelling Great snorkelling Great snorkelling

More Deals for You Customers who booked this also liked these amazing deals

Whale Watching and Sydney Harbour Cruise - Departs Darling Harbour

46%
$46.00 Save up to $39.00

Whale Watching Cruise from Circular Quay - 2 hr 45 Min Catamaran Cruise

44%
$49.90 Save up to $39.10

Our partners

  • BNZ
  • Air NZ
  • One NZ
close

Review Photos

close

Property Photos

close

Where to?

Popular Australia Destinations

  • Fiji Islands - Viti Levu - Mamanucas
  • Cairns - Port Douglas
  • Queenstown - Southern Lakes - Fiordland
  • Whitsundays - Airlie Beach - Townsville
  • Rotorua - Taupo - Waitomo
  • Milford Sound
  • Denarau Island
  • Auckland - Waiheke Island - Warkworth
  • Melbourne
  • Sydney
  • West Coast - Glacier Country
  • K`gari (Fraser Island) - Hervey Bay - Town of 1770
  • Christchurch - Canterbury - Kaikoura
  • Gold Coast
  • Abel Tasman - Nelson - Picton
  • Northland - Bay of Islands
  • Newcastle - Port Stephens - Hunter Valley
  • Noosa - Mooloolaba - Sunshine Coast
  • Dunedin - Coastal Otago - Oamaru
  • Franz Josef Glacier / Waiau
  • Byron Bay
  • Northern Territory - Darwin, Red Centre, Kakadu
  • BOP - Tauranga - Maunganui - Whakatane
  • Wellington - Wairarapa
  • Perth & Western Australia
  • Coromandel Peninsula - Great Barrier Island
  • Greater Adelaide and Barossa Valley
  • Hamilton & Raglan - Waikato
  • Brisbane
  • Broome
  • Gisborne - East Cape to Mahia
  • Tasmania - Hobart and Surrounds
  • Darwin
  • Hawkes Bay - Napier & Hastings
  • Taranaki - New Plymouth
  • Canberra
  • Manawatu - Whanganui to Masterton & Martinborough
  • Southland & Te Anau
close

Search

close

Bookme Lists

close

Ask a Question