Can I book for someone else?

Yes. You can book for someone else by entering their details at checkout instead of your own.

Do I need to print my booking confirmation?

Usually no. A digital copy on your phone is accepted, but check your operator’s requirements in the booking confirmation.

Can I make a group booking?

Yes, you can make a group booking. Deal tickets are limited, so larger groups may need to combine discounted tickets with standard-price seats.

Can I pay a deposit or do I need to pay in full?

BookMe requires full payment at the time of booking. Deposits are not accepted.

What payment methods do you accept?

BookMe accepts major credit and debit cards for secure payments.

Are there any booking fees?

No. The price shown on BookMe is the final price you pay, with no hidden booking fees.

Is my payment secure?

Yes. All payments are processed through trusted providers and protected with SSL encryption.

How do I know if my booking is refundable?

Check your booking confirmation. Each operator sets their own refund and cancellation policy, which is listed in your confirmation details.

What happens if bad weather cancels my tour?

If bad weather causes a cancellation, operators usually offer either a free reschedule or a full refund.

Can I change the name on a booking?

Some operators allow name changes. You must contact the operator directly to confirm.

Can I change my travel date?

Yes, if the tour operator allows date changes and you provide enough notice.

How do I change my date of travel?

Contact the tour operator directly. Their details are in your booking confirmation, and they will confirm if a new date is possible.

How often are new deals added?

New deals are added daily in real time by operators, so availability and prices can change quickly.

Do prices change depending on the day or time?

Yes. Operators upload deals to fill spare seats during quieter times or for last-minute availability, so prices can vary.

What makes BookMe different from other booking sites?

BookMe is different because deals are uploaded directly by local operators, not resellers. This means genuine discounts straight from the source.

Do I need an account to book?

Yes. You need a free BookMe account to make and manage bookings, cancellations, and refunds.

Is BookMe Australia a trusted website?

Yes. BookMe is a trusted platform where official operators manage their own listings, prices, and availability.

The Star Grand Hotel and Residences Sydney

Hotel classification:: 5 Star Hotel
Customer rating:: Rated 8.6 out of 10 based on reviews.
Price range: 4
Location:

1 / 10

Offering luxurious accommodation, The Star Grand Hotel and Residences Sydney is situated in The Star Entertainment Complex. It is located in Darling Harbour. The property is a short walk from Sydney CBD (Central Business District) and most rooms offer panoramic views of the city skyline. The Star offers a variety of high-end restaurants and bars to suit every taste including Flying Fish, Black, Sokyo, Cucina Porto and The Century. There are also casual dining options such as Fat Noodle. Full breakfast is offered in the Harvest Buffet. 24-hour room service is also on offer. The Star Grand Hotel offers modern hotel rooms whilst The Star Grand Residences showcases 5-star luxury suites with 1, 2 and 3 bedroom suites with their own private balcony and wet bar. The property also offers business facilities, on site parking and a health club with a fitness centre. Guests can enjoy a swim in the heated indoor/outdoor pool. The Star Grand Hotel and Residences Sydney is located just 10 minutes walk from Chinatown and 15 minutes from Town Hall Railway Station. There are regular light rail services direct to The Star from Central Station. There are buses out the front of the property, which can take you to Circular Quay and the Sydney Opera House within 20 minutes.

Map showing location of The Star Grand Hotel and Residences Sydney

Location:: 80 Pyrmont Street

Check-in time: 15:00:00

Check-out time: 11:00:00

Spa: spa
Beach Nearby: beach_access
Parking: local_parking
Dining: restaurant

Pets are not allowed.
Minimum checkin age is 18
Extra beds: ages 0 to 11 ¤80.00 per night.
Cots: ages 0 to 2 ¤0.00 per night.
Please note that there is a 1.15% charge when you pay with a Visa, Mastercard, American Express, etc, credit card and a 0.50% charge when you pay with a debit card. Please note that the property requires a 100 AUD credit card pre-authorisation at the time of check-in to cover any incidental charges or damage to the property. Self-parking is available for an additional charge of AUD 50. Valet parking is available from Sunday to Thursday for an additional charge of AUD 85 and Friday, Saturday and Public Holidays for AUD 95. Note that In-Room Dining requires a minimum spend of $50 AUD. Please note that special conditions apply for reservations of 10 rooms or more. The hotel will contact you with further information. The accommodation prices shown online are for bookings of up to 9 rooms only, regardless of room type. Room rates and booking terms may be different for group bookings, your booking will be cancelled should it exceed the maximum number bookable online. To make a booking of 10 rooms or more, please contact the property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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Bookme Australia Terms and conditions

These are the terms and conditions on which you are offered access to BookMe Australia Pty Ltd and its search and booking services for activities, attractions, products and services. If you do not accept these terms and conditions, you must refrain from using Bookme Australia Pty Ltd and its online services.

These terms and conditions may be amended in whole or in part by BookMe Australia Pty Ltd from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on this web site. You are responsible for ensuring you are familiar with the latest terms and conditions. Your continued use of the website and its services represents your agreement to be bound by the terms and conditions as amended. These terms and conditions were last updated February 2023.

Your membership and bookings

Registering as a member of Bookme Australia Pty Ltd is free. By registering as a member you certify that you are at least 18 years old, and can form a legally binding contract that is enforceable against you.

Accurate Information. You represent and warrant to Bookme Australia Pty Ltd that you have provided complete, accurate and current personal information when registering as a Member. It is your responsibility to maintain and update your personal information held by Bookme Australia Pty Ltd to ensure it is kept current. You must not register as a Member under multiple identities or personas (whether false or not). You are responsible for ensuring that information provided on bookings is accurate. This includes ensuring information populated by your browser's auto-complete function is correct and accurate. If you are aware of an issue on a booking that has already been processed, you are responsible for notifying Bookme as soon as possible.

Termination of membership. Bookme Australia Pty Ltd reserves the right to decline to register, to suspend or to terminate your membership at any time in our absolute discretion without entering into further discussions with you. Members who have registered under multiple aliases will have all of their aliases disabled. You may terminate your membership at any time by contacting us and requesting that your membership be terminated

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Emails and newsletters. Bookme Australia Pty Ltd may send you emails relating to your membership, transactions and other activities on the Website, and for promoting and marketing other Bookme Australia Pty Ltd products and services to you. Bookme Australia Pty Ltd may also send regular electronic newsletters to Members. Newsletters will contain clear and obvious instructions for how you can unsubscribe from the mailing list.

Actions. You are responsible for any actions (including rating and commenting on operators products and services) undertaken utilizing your Member login details and password.

The Services

Bookme Australia Pty Ltd provides the website for you to find information about, and book directly with restaurant, experience, activity, & attraction operators (Operators), as well as publish your comments and ratings. You agree to use the Website and the Services for this purpose only.

When you make a booking and it is confirmed to you, you form a binding contract directly with the Operator. You must only make bookings that you intend to use and pay for. Without limitation, any speculative, false or fraudulent booking or any reservation in anticipation of demand is prohibited.

Bookme Australia Pty Ltd is not a party to any agreement or transaction between you and an Operator, including any booking for activities or attractions, or other products or services made using the Website. Accordingly, you agree not to involve, or attempt to involve, Bookme Australia Pty Ltd in any dispute or in the resolution of disputes that may arise between you and an Operator as a result of the Services provided. The inclusion on the Website of any third party material or a link to a third party website does not mean Bookme Australia Pty Ltd endorses or approves that third party or the third party material.

Specific warnings

Bookme Australia Pty Ltd makes every effort to ensure all information displayed on the website site is accurate; however, as Operators maintain and update their own information on the Website through systems operated by Bookme Australia Pty Ltd, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the site is free of errors or faults. As such Bookme Australia Pty Ltddoes not accept liability for any errors or omissions. We reserve the right to change information displayed on the website (including these terms and conditions) at any time without notice to you.

Bookme Australia Pty Ltd is not responsible or liable for any unavailability of activities attractions, products or services that an Operator indicates on the Website is or are available.

Bookme Australia Pty Ltd and/or the operator accept no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services and activities by the operator.

Operators reserve the absolute right to cancel any activity, attraction, product or service as a result of health & safety concerns, weather conditions, insufficient numbers of people on the trips or any other unforeseen event or circumstance.

Bookme Australia Pty Ltd makes no warranty or representation about, and accepts no liability or responsibility for, the quality or suitability of any activity, attraction, product or service displayed on the Website. Further Bookme Australia Pty Ltd advises that all activities carry a degree of risk and that by participating in the activity provided by the Operator you are expressly assuming those risks personally and are releasing the Operator and Bookme Australia Pty Ltd from any liability, claims, losses, damages or expenses.

Exclusion and Limitation of liability:

Without affecting any of your statutory rights that cannot be lawfully excluded, Bookme Australia Pty Ltd is not liable under any circumstances (including, but not limited to, negligence) for any losses, damages, liability, claims or expenses (whatsoever and irrespective of whether direct, indirect, consequential) arising from the use of the Website or the Services or from the use of, or inability to use, any activity, attraction, product or service booked or purchased using the Website.

None of these terms limit your rights under the Trade Practices Act 1974.

Payment, Fees and Charges

Bookme Australia Pty Ltd reserves the right to change at any time the fees charged for any of our Services or the manner in which they are charged, imposed or collected. If we launch a new service, the charges for that service will be effective at the launch of that service unless otherwise stated.

All fees are inclusive of Australian GST and in Australian dollars, unless otherwise stated.

Cancellations, Changes and Refunds

Bookme Australia Pty Ltd will be the first point of contact for dispute management, refunds, cancellations, returns and customer support as they relate to your use of the Bookme Website. Users can reach out to Bookme Australia Pty Ltd to mediate or resolve any online payment dispute or disagreement between Users and operators.

Cancellations by the Operator

You will not be charged any cancellation fee if the cancellation has been made by the operator or Bookme Australia Pty Ltd
If a booking is cancelled by the Operator (i.e. due to bad weather) and/ or a refund is authorized by the operator you must contact us via email: [email protected] explaining the reason for the refund and the name of the person with whom you spoke, and if possible your booking number. You will then be emailed a link to confirm and claim your refund.
Operators reserve the absolute right to cancel any activity, attraction, product or service as a result of health & safety concerns, weather conditions, insufficient numbers of people on the trips or any other unforeseen event or circumstance.
Bookme reserves the absolute right to cancel and refund any confirmed booking resulting from an error, or incorrect information presented on the website such as, but not limited to, pricing errors or availability errors.
All refunds will occur in the currency the product was sold in. If your credit card uses a different currency, the amount refunded may be different from the original amount paid due to exchange rate fluctuations. Bookme is not liable for these fluctuations, or any fees your bank charges for purchases in a foreign currency.

Cancellations by you the Customer

The availability and costs of cancellations, changes and refunds depend on Operators' own terms and conditions and policies. When you make a booking you agree to be bound by the relevant Operator's terms and policies.

Products that have the express condition non transferable & non refundable cannot be changed or refunded.
If you want to cancel your booking you will need to contact the operator directly (the phone number will be on your booking confirmation email) and check with them if you are able to cancel. If authorization is given by the operator for a refund you must then contact us by email on [email protected] Please explain the reason for the refund and the person you spoke to, and if possible your booking number. We will only give a refund if it has been authorized by the operator first. You will then be emailed a link to confirm and claim your refund.
Refunds are at the discretion of the operator and Bookme Australia Pty Ltd. In general (unless otherwise stated on your booking confirmation) operators require a minimum of 48 hours notice for any refunds to be considered.
In general Cancellations made by you, the customer, within 24 hours of departure will receive no refund.
In the event where an operator approves a refund Bookme Australia Pty Ltd will refund your credit card the full value of the amount approved by the operator less Bookme Australia Pty Ltd's standard cancellation fee.
Bookme Australia Pty Ltd's Standard Cancelation Fee is 10% of the total booking value. A minimum fee of $5 applies to cancellations on bookings with a total value less that $50
If your product isn't specified as non transferable you may be able to rescheduled where specific consent is granted by the Operator. To see if your booking can be rescheduled please contact the Operator directly using the phone number provided on your booking confirmation.

Ratings & Comments

Ratings, Comments & images submitted by you to the Website about Operators must be based only on your own personal experience with that Operator and be true in all respects.

Comments and images you submit to the Website must not be offensive, defamatory, unlawful, misleading or deceptive.

The Comment facility on the Website may not be used to promote any commercial or business activity. If you own or are employed by an Operator, you must not post comments about that Operator.

Where you upload images along with your comments, you specifically give us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to all images uploaded.

Additionally, you attest that you own the images uploaded by you, or otherwise have the right to grant the rights and licenses set forward above.

Bookme Australia Pty Ltd is not responsible for any of the opinions expressed in the Rating & Comment facilities. By posting a comment you agree to take full legal responsibility and liability for your comments and to indemnify Bookme Australia Pty Ltd from all liability, loss, damages, costs or expenses suffered by Bookme Australia Pty Ltd in connection with your comments.

Bookme Australia Pty Ltdreserves the right to remove or edit any comments that it considers inappropriate or in breach of these terms and conditions.

Comments submitted to the Website are provided for the sole purpose of facilitating the operation of the Website and the Services. You must not market or export any comments on the Website to any other venue or website.

General

Governing Law: These terms and conditions are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the Courts of Australia.

System Integrity: We will make the best possible efforts to ensure the availability of the web site and services. However, we take no responsibility for any system unavailability, or for any loss that is incurred as a result of the website or services being unavailable for any reason. Further, Bookme Australia Pty Ltd assumes no responsibility for any corruption of any data or information held by us and does not warrant that the Website or the Services will be uninterrupted or error-free, or that the Website will be free from viruses or other harmful content.

Intellectual Property Rights: Bookme Australia Pty Ltd owns all proprietary and intellectual property rights in the website and the software and other material underlying and forming part of the services and the website.

You agree:

not to use any software, process or device to copy, collect or harvest data or other content from the Website.
not to decompile, reverse-engineer, disassemble or otherwise deal with any software underlying or forming part of the Services or the Website.
not to do anything or take any action that imposes an unreasonable burden on Bookme Australia Pty Ltd'scomputer systems.

Privacy: Bookme Australia Pty Ltd may collect personal information about you through your use of the website and services, including your registration details and information on how you use the website and the content you access. You agree that we may use this information to assist us to provide the services to you, for internal research purposes, to verify your identity, to contact you for feedback and reviews, for promoting and marketing other Bookme Australia Pty Ltd products and services to you, and for any other use that you authorise.

You agree that Bookme Australia Pty Ltd may share your personal information with trusted third party service providers for the purposes of providing the services to you, to verify your identity, for internal research purposes, to contact you to provide feedback and reviews, for promoting and marketing other Bookme Australia Pty Ltd products and services to you, and for any other use that you authorise.

Bookme Australia Pty Ltd will provide Operators with the information required to facilitate any booking that you make through the Website, including but not limited to the name, email address, and phone numbers you use to make a booking.

We will not sell or allow third parties to access your personal information without your consent, however you agree that we may disclose your personal information, including your name and contact details, to the relevant authorities, parties and/or the applicable intellectual property right holders (or their representatives) if we consider that you are acting inappropriately or are in breach of the law, third party rights, or these terms.

For further information concerning your rights please visit the Australian Privacy Commissioner's web site at: www.privacy.gov.au

We reserve the right to review, amend, update and change this Privacy Policy from time to time to reflect our obligations under the Privacy Act 1988 or current legislation and regulations.

Third Party Web Sites: You agree that We are not responsible for, nor do We endorse, any third party web sites or Content which You access in the course of using the web site. This includes any reliance upon or offence taken/caused by content, advertising, products or services accessed.

Miscellaneous: If any provision of the Terms & Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms & Conditions which will continue in full force and effect. Bookme Australia Pty Ltd will not be deemed to have waived any right under these terms and conditions unless the waiver is in writing and signed by Bookme Australia Pty Ltd

Headings: The headings used in these terms and conditions are included for convenience only and do not affect or limit these terms and conditions.